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+--- Thread: X-Sec Antivirus Crash Dump 02 (/showthread.php?tid=54)
X-Sec Antivirus Crash Dump 02 - Mops21 - 03-02-2017
Hi
Can you check this X Sec Antivirus Crash Dump File please
https://www.sendspace.com/file/pszmkb
With best Regards
Mops21
RE: X-Sec Antivirus Crash Dump 02 - xywcloud - 03-02-2017
Hi Mops21,
I have got the dump you gave, could you please tell me what did you do before crash happen?
RE: X-Sec Antivirus Crash Dump 02 - xywcloud - 03-02-2017
Hi Mops21,
After a detailed analysis about the dump you gave, I wanted to know if any DLLs in X-Sec Antivirus was missing in your computer?
The problem will happen if some DLLs which X-Sec Antivirus needed is missing.
I recommend you to redownload our product and check if your antivirus software removed some parts of our product.
BTW, make sure your computer has installed Visual C++ 2015 Runtime.
RE: X-Sec Antivirus Crash Dump 02 - Mops21 - 03-03-2017
Ah thank you very much for your Infos yes Avira has detect some Files of X Sec Antivirus and it is fixed now and it worked now
With best Regards
Mops21
RE: X-Sec Antivirus Crash Dump 02 - xywcloud - 03-03-2017
(03-03-2017, 07:15 AM)Mops21 Wrote: Ah thank you very much for your Infos yes Avira has detect some Files of X Sec Antivirus and it is fixed now and it worked now
With best Regards
Mops21
Hi Mops21,
Thank you for your further feedback!
BTW, could you please help us report false positive to Avira? I tried to do it few days ago but failed. It seems that Avira' s submission module on website encountered some problem.
RE: X-Sec Antivirus Crash Dump 02 - Mops21 - 03-03-2017
Yes I have submit the detected Files to Avira and it is fixed now
With best Regards
Mops21
RE: X-Sec Antivirus Crash Dump 02 - xywcloud - 03-03-2017
(03-03-2017, 09:59 AM)Mops21 Wrote: Yes I have submit the detected Files to Avira and it is fixed now
With best Regards
Mops21
Thank you for your help!
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