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Some Crashdumps for you - Printable Version

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Some Crashdumps for you - Mops21 - 09-02-2017

Hi

And can you check these Crashdumps please and fix it when you have found something

1. XSec Updater Crashdump

https://www.sendspace.com/file/lh026e

2. XSec Antivirus Main Crashdump

[u]https://www.sendspace.com/file/rpvpdp[/u]

3. XSecCmdScan_Premium

https://www.sendspace.com/file/k53q06

With best Regards
Mops21


RE: Some Crashdumps for you - xywcloud - 09-02-2017

Hi Mops21,
It seems that you manually create a dump when X-Sec Antivirus is still running normally.
Here are some infos you may need to know.
When launch updater through X-Sec Antivirus GUI, the window of GUI will be locked during scan, if you click on X-Sec Antivirus GUI, it will show "no response", but it's normal. we' ll optimize it in the future version.
Update may cost lots of time when lots of files need to be updated, if you find it's too hard to update, you can download offline database & program from our official site. In the future, we' ll rewrite the updater and show the progress of update to user.


RE: Some Crashdumps for you - Mops21 - 09-03-2017

Ah okay thank you very much for your Infos

Also are these clean or have you found something

With best Regards
Mops21


RE: Some Crashdumps for you - xywcloud - 09-03-2017

(09-03-2017, 11:33 AM)Mops21 Wrote: Ah okay thank you very much for your Infos

Also are these clean or have you found something

With best Regards
Mops21

Hi Mops21,
I didn't find any bugs in the dump you provided. Smile


RE: Some Crashdumps for you - Mops21 - 09-04-2017

Hi

Thank you very much for your infos

And can you check these Crashdumps please and fix it when you have found something

1. XSec Updater Crashdump

https://www.sendspace.com/file/y152p3

2. XSec Antivirus Main Crashdump

https://www.sendspace.com/file/h572xg

3. XSecCmdScan_Premium

https://www.sendspace.com/file/8aqa3n

With best Regards
Mops21


RE: Some Crashdumps for you - xywcloud - 09-04-2017

(09-04-2017, 07:15 AM)Mops21 Wrote: Hi

Thank you very much for your infos

And can you check these Crashdumps please and fix it when you have found something

1. XSec Updater Crashdump

https://www.sendspace.com/file/y152p3

2. XSec Antivirus Main Crashdump

https://www.sendspace.com/file/h572xg

3. XSecCmdScan_Premium

https://www.sendspace.com/file/8aqa3n

With best Regards
Mops21
Hi Mops21,
It seems that you still use taskmgr or some process manager to create a full dump when X-Sec Antivirus is running normally.
When a program is running normally, create a full dump is useless.
If X-Sec Antivirus crashed and Windows told you the program was stopped working, you can click "close program", and then you can find the dump which is created by Windows at [SystemDrive]:\Users\[Your_User_Name]\AppData\Local\CrashDumps\[File_Name].dmp

The file created by Windows automatically is useful for us to analyze.
BTW, please do not change any files' name of X-Sec Antivirus, otherwise X-Sec Antivirus may not work properly.


RE: Some Crashdumps for you - Mops21 - 09-04-2017

Ah okay thank you very much for your Infos

Also are the crashdumps all Clean or have you found Something

Can you add to all your Files a digitaly Signature please

With best Regards
Mops21


RE: Some Crashdumps for you - xywcloud - 09-04-2017

(09-04-2017, 12:08 PM)Mops21 Wrote: Ah okay thank you very much for your Infos

Also are the crashdumps all Clean or have you found Something

Can you add to all your Files a digitaly Signature please

With best Regards
Mops21

All the crashdumps you gave are clean.
Bought a digital signature costs lots of money, at present, we don't have plan about that.


RE: Some Crashdumps for you - Mops21 - 09-05-2017

Ah okay thank you very mich for your infos

You can close the Thread

With best Regards
Mops21