X-Sec Antivirus Crash Dump

[Mops21]

Hi

Can you check this Dump File please. I have scan my PC yesterday and my PC restarts

https://www.sendspace.com/file/0p518y

With best Regards
Mops21

[xywcloud]

Hi Mops21,
Which operating system do you use?
I have seen the dump you give, it' s a mini-dump, didn't contain much info.
But it seems that the crash was not caused by X-Sec Antivirus.
BTW, I have found that your computer has installed so many antivirus software, it may have some potential conflict between them.

[Mops21]

Hi

Can you say sich security software causes with please

With best Regards
Mops21

[xywcloud]

Hi

Can you say sich security software causes with please

With best Regards
Mops21

Hi Mops21,
From the info you gave, I can't say which antivirus software cause this issue(maybe none of them), but we don't recommend you install more than 2 antivirus software on your computer.
X-Sec Antivirus is a scanner at present, it can be a good second opinion scanner(but we would like to add real-time protection in the future), and it' s not a kernel-level antivirus, so it seldom leads to system crash.
BTW, if you used Windows 10 and this crash(I mean the same error code, in the dump you gave, the error code is 0x00000133) can be re-produce in other circumstances, you can ask Microsoft for help. :-)

[Mops21]

Ah okay thank yu vey much for your info

Is this a driver issue or a security software issue

With best Regartds
Mops21

[xywcloud]

Ah okay thank yu vey much for your info

Is this a driver issue or a security software issue

With best Regartds
Mops21

Hi Mops21,
I have got a detailed analysis about the dump you gave.
This crash is caused by a module of Qihoo 360 Total Security.

[xywcloud]

This thread will be closed because it's not related to X-Sec Antivirus.
Sorry for the inconvenience.

[Mops21]

Hi

Thank you very much for your info. Also is this the issue from 360 Total Security right

I have send them this Crash Dump File and I will wait for any Infos from them and I will gave you the Final Result of them

With best Rgards
Mops21