XSecAntivirus_Main.exe. Crashdumps
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XSecAntivirus_Main.exe. Crashdumps
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03-09-2018, 12:46 PM
Hi
Can you check These 2 Crashdumps please 1. XSecAntivirus_Main.exe.192 https://www.sendspace.com/file/nzzedf 2. XSecAntivirus_Main.exe.4732 https://www.sendspace.com/file/kmkuig With best Regards Mops21
03-09-2018, 09:10 PM
Hi Mops21,
I want to know what did you do when this crash happened? And could you please send us related info in Windows Event Viewer, every crash will be recorded by this module also.
03-09-2018, 10:33 PM
Hi Mops21,
After detailed analysis, these two crashes are both caused by one of our DLL called "XSec_FC.dll"(It's our antivirus engine) is missing. Please, make sure your antivirus software not wrongly detect our module as malware. Also, could you please help us report false positive to the vendor which wrongly remove our DLL? BTW, we strongly recommend you install no more than two antivirus softwares on your computer.
Hi xywcloud
Thank you very much for your Infos and here is my txt File for you XSec_FC.dll https://www.virustotal.com/de/file/62699...520685314/ With best Regards Mops21
03-10-2018, 10:30 AM
(03-10-2018, 08:47 AM)Mops21 Wrote: Hi xywcloud Hi Mops21, The log you sent to me shows the same problem, one of our product's module was missing, then application crashed. I want to know whether this problem is fixed or not in your computer. (03-10-2018, 10:30 AM)xywcloud Wrote:(03-10-2018, 08:47 AM)Mops21 Wrote: Hi xywcloud Hi xywcloud Thank you very much for your Infos Yes that is fixed you can close this Topic With best Regards Mops21 (03-10-2018, 10:30 AM)xywcloud Wrote:(03-10-2018, 08:47 AM)Mops21 Wrote: Hi xywcloud Hi xywcloud Thank you very much for your Infos Yes that is fixed you can close this Topic With best Regards Mops21 |
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