03-02-2017, 10:31 PM
Hi Mops21,
After a detailed analysis about the dump you gave, I wanted to know if any DLLs in X-Sec Antivirus was missing in your computer?
The problem will happen if some DLLs which X-Sec Antivirus needed is missing.
I recommend you to redownload our product and check if your antivirus software removed some parts of our product.
BTW, make sure your computer has installed Visual C++ 2015 Runtime.
After a detailed analysis about the dump you gave, I wanted to know if any DLLs in X-Sec Antivirus was missing in your computer?
The problem will happen if some DLLs which X-Sec Antivirus needed is missing.
I recommend you to redownload our product and check if your antivirus software removed some parts of our product.
BTW, make sure your computer has installed Visual C++ 2015 Runtime.