09-04-2017, 10:26 AM
(09-04-2017, 07:15 AM)Mops21 Wrote: HiHi Mops21,
Thank you very much for your infos
And can you check these Crashdumps please and fix it when you have found something
1. XSec Updater Crashdump
https://www.sendspace.com/file/y152p3
2. XSec Antivirus Main Crashdump
https://www.sendspace.com/file/h572xg
3. XSecCmdScan_Premium
https://www.sendspace.com/file/8aqa3n
With best Regards
Mops21
It seems that you still use taskmgr or some process manager to create a full dump when X-Sec Antivirus is running normally.
When a program is running normally, create a full dump is useless.
If X-Sec Antivirus crashed and Windows told you the program was stopped working, you can click "close program", and then you can find the dump which is created by Windows at [SystemDrive]:\Users\[Your_User_Name]\AppData\Local\CrashDumps\[File_Name].dmp
The file created by Windows automatically is useful for us to analyze.
BTW, please do not change any files' name of X-Sec Antivirus, otherwise X-Sec Antivirus may not work properly.